Help
Returns & refunds
Last updated: 5 November 2026
Print on demand
Every piece is printed to order, so we can't accept returns or exchanges for change of mind, wrong size or wrong colour. Please check the size guide before ordering.
When something goes wrong
We'll send a free reprint or a refund if your order arrives damaged or defective, is misprinted, or is lost in transit.
- Report it within 30 days of delivery (or of the estimated delivery date if your order is lost).
- Email hello@brotherluke.com with your order number and a short description.
- For quality issues, please include photos.
Digital PDFs
Digital products are final once downloaded or accessed, except where the law requires otherwise. If a file is corrupted or won't open, email us and we'll help.
Contact
Brother Luke
Edmonton, Alberta, Canada
hello@brotherluke.com